We ship worldwide, and we have warehouses in USA and China. Your order may come from either the USA or Chinese warehouse depending on your location and the amount of stock we have.
Orders under $40 USD : Fixed Rate $3.95 USD
Orders above $40 USD : Free Shipping
Shipping and Processing Time
After you place your order, we will immediately process it. Once it is processed we will ship it out.
Processing Time: 2-3 Business Days
USA and UK: 7-12 Business Days
Canada : 7-18 Business Days
Australia: 10-25 Business Days
Hong Kong: 3-8 Business Days
Singapore: 7-12 Business Days
Rest of the World: 12-22 Business Days
Please note that the delivery timeframe is just an estimate and do not include weekends and public holidays. If you haven't received your order within 5 weeks, please get in contact with our support team and we will sort it out for you :)
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.
Use correct abbreviations and have spaces inserted properly. We do not take responsibility for the wrong address entered. If you entered the wrong address, please send us an email as soon as possible. We will try our best to correct wrong address, but if we cannot do so before the parcel is shipped, we will not offer any cancellations, returns or refunds.
If you refuse any shipments from The Eco Abode, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This includes refusing packages because of custom fees. This amount will be deducted from your refund. The buyer is liable for additional fees and custom charges. If the package is denied at custom because of non-payment of fees, no refund will be issued.
If your tracking information states that your package was delivered and you have not received it, please contact support as soon as possible.