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Returns & Refunds

Thank you for saving the Earth with us!

If you are not 100% satisfied with your purchase, we're here to help.

 

DAMAGED ITEMS

In the rare circumstance that you receive a damaged product, please notify us immediately and we will replace it Free of Charge.

 

CANCELLATIONS

Once your order has been shipped, it cannot be cancelled

 

RETURNS

The Eco Abode will not be responsible for the costs of returns

To be eligible for returns, your item must be:

- Unused and in the same condition you received it in

- In its original packaging

The Eco Abode will not bear any responsibility for parcels that cannot be delivered due to: (A) incorrectly entered address, (B) refusal of parcel by recipient

 

CUSTOMER SUPPORT

Customer Support is available at info@theecoabode.com

We strive to reply to customer queries within 12 hours. During peak periods, please allow up to 48 hours for us to respond to your query.